Horstman’s Law: More Communication is Better

We all wanted to be respected as talented, capable professionals so it isn't always easy to share our failures. The missed deadline, the idea that didn't work as well as we thought it would, etc. The thing is this: you can't hide the failure but you can control how it's communicated. Don't waste your time on excuses. It's always better to fess up and let people know what you learned.

“No matter what the situation: work or home, professional or personal, boss or subordinate, it is always more communication that solves the problem or clinches the deal. And think about this: communication is what the listener does.”

“Pick up the phone. Provide an update. Admit you’re behind. Over communicate, and you’re halfway there.”

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